Customers should return the items to us using Royal Mail Special Delivery or a similar recorded service. This way the delivery is insured. You should also record the tracking number. Please note that customers are responsible for returns postage costs. We also do not offer free returns or refund the postage costs of returns for any of our items.
Unit 11 Caroline Point
62 Caroline Street
Birmingham West Midlands B3 1UF
Our current policy is to refund the amount of the item ONLY. However this can be changed at any given time by Gifts At Anytime if we choose to do so.